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Title
Helpline Manual
Support Services Manual
The purpose of this manual is to help you by explaining how Jo’s Cervical Cancer Trust operates and how volunteering fits into the work of the charity as a whole, as well as providing you with our policies and procedures.
- Section 1 General information about Jo’s Cervical Cancer Trust and its support services
- Section 2 Our policies and procedures
- Section 3 Helpline volunteer information
- Section 4 Guideline and procedures for helpline volunteers
- Section 5 Useful organisations
- Section 6 FAQs and glossary of cervical cancer and cervical abnormality terms
- How we spend our money presentation
- Suggested script for calls on screening results and appointments
Date last updated:
12 Dec 2017