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As the current situation with Covid-19 is changing daily and this service is extremely busy, you may find contacting our helpline and speaking to one of our trained volunteers allows you to access the support and information you require quicker.
Do you have a question? Use our Ask the Expert service to get a confidential response from a medical professional.
What is Ask the Expert?
Ask the Expert is for anyone with questions or concerns about;
Questions submitted through our online form are anonymised (any identifying details will be removed) and sent to an appropriate member of our medical panel. You will receive an initial email confirming receipt of your query (do check your junk mail in case you don’t see it) and get an email response to your query within seven days (this may take longer during busy periods).
Due to legal reasons this service is only available to UK residents. If you are outside the UK we will not be able to process your query.
It is important to note that we are a cervix based charity and for legal reasons our panel members can only respond to questions that relate to the cervix. If you have a question relating to HPV and other areas of the body please see our HPV and other cancers FAQs. If you have questions about the HPV vaccine this is also covered in a section on our website.
Please note we have a detailed information section on the website, accompanied by FAQs, where you may find answers to your questions or concerns. Please take a moment to look at this before submitting an Ask the Expert form.
Who are the experts?
Our medical panel are all qualified medical professionals including GPs, Nurse Colposcopists, Gynaecologists and Gynaecological Oncologists. All of our experts kindly volunteer their time and expertise.
Sometimes questions will be answered by member of the Jo’s Cervical Cancer Trust team, for example if it relates to policy. We will always inform you when this is the case.
Find out more about our Ask the Expert panellists >
How do I ask a question?
Simply fill out the form below. Please be as clear as possible and give as much information as you can to help the panellist provide the best answer for you.
If you are concerned about your own health please do seek appropriate professional medical advice or care. As we do not have access to patient notes or medical examination it is not possible for us to provide advice on your personal circumstance.
Service update
Please be aware that we are working hard to maintain a normal service. However due to the current pressure being faced by the NHS it may take longer for you to get a response, please know that we are trying our best to keep disruption to a minimum as much as possible so that we can continue to offer you the best support possible. Along with many organisations we are facing a difficult funding environment as many of the fundraising events we rely on have been cancelled. If you feel you are able to, then do consider giving a donation to help us to continue to provide our support services during this challenging time.
