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Ask The Expert

Do you have a question? Use our Ask the Expert service to get a confidential response from a medical professional.

The service is currently extremely busy due to the increased pressures on our panel members who currently work for the NHS. We are sorry but the current response time is approximately 10-14 working days, instead of 7. If you need a quick response, please call our Helpline on 0808 802 8000 and find the opening times here.

Thank you in advance for your patience and understanding.

What is Ask the Expert?

Ask the Expert is for anyone with questions or concerns about; 

We're currently getting lots of questions about not being able to get a smear test. If you're affected by this, this blog may help >

Questions submitted through our online form are anonymised (any identifying details will be removed) and sent to an appropriate member of our medical panel. You will receive an initial email confirming receipt of your query (please do check your junk mail) and get an email response to your query within seven working days (this may take longer during busy periods).

Due to legal reasons this service is only available to UK residents. If you are outside the UK we will not be able to process your query.

It is important to note that we are a cervix based charity and for legal reasons our panel members can only respond to questions that relate to the cervix. If you have a question relating to other areas of the body please see our HPV and other cancers FAQs. If you have questions about the HPV vaccine this is also covered in a section on our website.

We have a detailed information section on the website with lots of FAQs, where you may find your answer. Please take a moment to look at this before submitting an Ask the Expert form.

Who are the experts?

Our medical panel are all qualified medical professionals including GPs, Nurse Colposcopists, Gynaecologists and Gynaecological Oncologists. All of our experts kindly volunteer their time and expertise.

Sometimes questions will be answered by member of the Jo’s Cervical Cancer Trust team, for example if it relates to policy. We will always inform you when this is the case.

Find out more about our Ask the Expert panellists >

How do I ask a question? 

Simply fill out the form below. Please be as clear as possible and give as much information as you can to help the panellist provide the best answer for you.

If you are concerned about your own health please do seek appropriate professional medical advice or care. As we do not have access to patient notes or medical examination it is not possible for us to provide advice on your personal circumstance.

Please note, replies through our Ask the Expert service may take a little longer than usual as many of our panel members work for the NHS so may be called away to help with the COVID 19 pandemic and the increased demand on NHS services during this time. Thank you in advance for your patience and understanding. If you need a quick response, please call our Helpline on 0808 802 8000 and find the opening times here.

Submit your question to our expert panel

We want to see cervical cancer become a disease of the past. With your help, we can make this a reality. We’d love to stay in touch with you to tell you about our latest campaigns, research and the ways that you can support our vital work. We’ll keep your details safe and we promise to never swop or sell them. If you change your mind and want to stop hearing from us or want to change the way you hear from us, please contact us on 020 3096 8100 or [email protected]. Please see our Privacy Policy for more information.