Jo's Cervical Cancer Trust Helpline

If you have a question, want reliable information or just need to hear a friendly voice our free helpline is here for you.

Call us on 0808 802 8000

No question is too big or small and you can call about yourself, a family member or a friend. If you aren’t sure what your cervical screening (smear test) results mean, are feeling worried about symptoms or are trying to come to terms with a recent diagnosis then we’re here. We can talk you through the next steps, help you find support and just listen.

Helpline opening times

Opening hours for the phone line depend on the availability of our amazing volunteers. Please check regularly as times may change. If the lines aren’t open or you can’t get through to us on the phone, send us an e-mail using the form above. Please note - the helpline can only accept calls made from within the UK. 

Callback service

Everyone who calls the helpline is also offered a call back with a fully trained member of staff a few weeks after their original helpline call. This is arranged at a pre-determined time between both parties and offers the chance to gain more support and information. This could be after an appointment if you have more questions or if you feel that you just want to talk again. 

Interested in becoming a helpliner?

Watch our video to find out more about how our helpline is run and visit the link below for more information about volunteering.

Find out about being a helpline volunteer >

We are grateful to the British Society for Colposcopy and Cervical Pathology for their continued support of our Helpline and Callback service.  

Jo's Cervical Cancer Trust is a member of The Helplines Partnership.