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Hospital Support Service

Service update

We are not currently able to offer the Hospital Support Service due to coronavirus, but we want to reassure you that we are still here for you to offer support in any way that we can. Our other services, including our free Helpline, Ask the Expert service and Forum are open to give you emotional support, signposting and to help answer your questions. 

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We also have information about cervical cancer, including how it may impact on your day-to-day life, on our website, as well as a dedicated section how your life and treatment might be affected by coronavirus.

Read our information >

The rest of this page talks about how our Hospital Support Service worked before the pandemic. We will update this page once we have news on when this service may resume. In the meantime, please do call our Helpline or use another service to get the support you need. 

What is the Hospital Support Service?

Our Hospital Support Service is a new face-to-face support service for people living with or beyond a cervical cancer diagnosis. Living with or beyond a cervical cancer diagnosis can be very difficult for you and those closest to you. During these difficult times, we understand that you may want or need someone to talk you about how you are feeling. The Cervical Cancer Hospital Support Service is here to help.

What does the service offer?

The service offers a chance to meet with our trained, friendly Hospital Support Service Co-ordinator in a safe and relaxed environment to discuss your personal situation; whether that be dealing with your own diagnosis or a family member’s. We’ll be providing personalised support, information and sign posting to complement the supportive efforts of the health care teams.

Cervical cancer support serviceWho is the service for?

The service is currently only available to those who are being or have been treated at Royal Marsden partner NHS Trusts*, their partners and their adult family members. *Royal Marsden Partner NHS Trusts include: 

  • Royal Marsden NHS Foundation Trust
  • Chelsea and Westminster Hospital NHS Foundation Trust
  • Croydon Health Services NHS Trust
  • Epsom and St. Helier University Hospitals NHS Trust
  • Kingston Hospital NHS Foundation Trust 
  • St. George’s University Hospitals NHS Foundation Trust.

How to access the service

We accept self-referrals (which you can submit via this form on our website) as well as referrals from the health care professionals at The Royal Marsden NHS Foundation Trust.

Appointments will take place at The Royal Marsden NHS Foundation Trust in Chelsea or Sutton. We can arrange an appointment at either of these locations, whichever is most convenient for you.

Service hours and locations

Our Hospital Support Service Co-ordinator will be at the Royal Marsden NHS Foundation Trust 3 days a week between Monday and Thursday. 

Please note appointments are currently taking place over the phone. If you would like to book a phone call session please fill out the referral form on this page.

Call our Helpline

If you have questions, concerns or just need to talk, call us on 0808 802 8000.

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Our information

If you or someone you know has questions about HPV, cervical screening, cell changes or cervical cancer, we can help.

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Date last updated: 
30 Apr 2020

Have a question? Need to talk?

Our helpline is currently closed, find out when it’s next open.

Or submit your question via our Ask the Expert online service